Number of completed surveys

The "number of completed surveys" is the total number of patients who completed a survey. When at least 300 patients have completed the survey for a hospital, we can be more confident that the survey results are fully representative of patients' experiences at that hospital and are reliable for assessing the hospital's performance. However, smaller hospitals could sample all of their HCAHPS-eligible discharges but, because of their small size, still have fewer than 300 completed surveys.